Jun

26

My Visit To Hosting365

Filed Under Computers & Tech on June 26, 2007 | 14 Comments

As some of you may remember I was getting rather frustrated with Hosting365 a while ago. However, Hosting365 responded very positively to the frustrations I expressed and, at their invitation, I paid them a visit today. Firstly, it was nice to put faces to the names. The guys all seem dead sound and the big-wigs are all Mac users so they must be alright 😉

Anyhow, I didn’t trek over to Park West at rush hour just to attach faces to names and engage in some Mac nostalgia. I went down there to see for myself what kind of infra-structure I’m entrusting with the task of hosting my sites and my customer’s sites, and to see how Hosting365 are going to resolve their problems with domain registrations. Bottom-line, I’m happy with what I saw.

[tags]Hosting365, Hosting, Domain Registration[/tags]

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Jun

15

Hosting365 – I Think I’ve Finally Had Enough

Filed Under Computers & Tech on June 15, 2007 | 32 Comments

Another day and another Hosting365 disaster. You can read the ongoing saga on their outages blog. No one can deny that Hosting365 are expensive. You pay above the odds for them but previously my rational for doing so was:

  1. They are local – so fast from within Ireland
  2. They are local – so tech support during MY business hours not American business hours
  3. Good customer care
  4. It’s nice to support Irish companies

However, there is only so long that you can put up with ever poorer customer support and a sub-standard service before you start loosing customers and your hair! I am now actively looking for a new hosting provider.

[tags]Web Hosting, Hosting365[/tags]

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