This really is becoming unbearable. Hosting 365 servers (our websites) have been going offline with monotonous regularity of late and to be quite frank, I'm getting sick of it.

The situation would be almost bearable if their own website remained online during these outages with info as to when we could expect to see service resumed or indeed, if we were able to get through to anyone who had a clue as to what the problem actually was but if I ever do manage to get through to someone on the phone, which appears to be impossible diring an outage, it seems i'm just being fobbed off with the usual canned "our engineers are aware of the problem and are working to fix it"

The frequency and length of the recent outages is completely unacceptable... how on earth they can declare to have anything that remotely amounts to redundancy is beyond me.